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Help and contact
Last updated:
Common questions
I did not get the SMS code. Check the number and its country code, wait a minute, then ask for a new code. After several tries, wait 15 minutes.
When is the Drop? Once a day, at a different time every day, in your region. Allow notifications to get it.
Who can I duel? Your friends first, then friends of friends if you allow it in the app. World duels with people you do not know are off unless you turn them on.
How do I add a friend? Share your invite link or QR code, search their exact username, or let the app find friends who have your number.
How do I report or block someone? Report from the duel, the vote, the result or a Take. Block from your friends list or after a report.
I was sanctioned. The app shows the reason and lets you appeal once. See Safety.
How do I download or delete my data? Account, Export my data, or Account, Delete my account. Without the app, use the account deletion page.
How do I cancel Twenty+? In the subscriptions of your App Store or Google Play account.
Contact
Write to support@playtwenty.app. For a request about your data, write to privacy@playtwenty.app.